Gems x Roses Salon

No Refund Policy At Gems x Roses, we take pride in providing high-quality hair services and ensuring our clients leave feeling confident and satisfied. To maintain the integrity of our services, we have a No Refund Policy in place. Service Satisfaction If you are not satisfied with your service, please notify us within 48 hours of your appointment. We will gladly offer a complimentary adjustment within 7 days of your original appointment. Adjustments are offered at the discretion of your stylist and do not apply to changes in the original request. All appointments require a minimum of 24-hours notice to cancel/reschedule in order to avoid a 50% cancellation fee. Credit card details will be requested to secure all bookings. Ah, the delicate dance of time. To ensure that your experience at Gems x Roses Studios unfolds as gracefully as a well-timed waltz, we kindly ask that you arrive 15 minutes prior to your scheduled appointment.